SHIPPING & RETURNS


ALL CARLY HUNTER ITEMS ARE DESIGNED AND MADE IN AUSTRALIA.


PAYMENT

WE ACCEPT PAYMENT VIA PAYPAL. 

PAYPAL ALSO ALLOWS YOU TO PAY WITH A REGISTERED CREDIT OR DEBIT CARD USING THE SECURE PAYPAL CHECKOUT FACILITY.


SHIPPING 

AUSTRALIA

POSTAGE IS CHARGED AT A FLAT FEE OF $10.00 AUD PER ORDER.

AUSTRALIAN POSTAGE IS VIA AUSTRALIA POST EXPRESS. ONCE PROCESSED YOUR ITEM/S SHOULD ARRIVE WITHIN 1-4 BUSINESS DAYS DEPENDING ON YOUR POSTCODE. YOUR SIGNATURE WILL BE REQUESTED UPON DELIVERY.


INTERNATIONAL SHIPPING 

FOR INTERNATIONAL SHIPPING WE OFFER A FLAT RATE OF $25.00 PER ITEM.

INTERNATIONAL SHIPPING IS AVAILABLE TO MOST COUNTRIES. A TRACKING NUMBER WILL BE PROVIDED TO YOU ONCE PROCESSED.

ONCE PROCESSED YOUR ITEM/S SHOULD ARRIVE WITHIN 5 -15 BUSINESS DAYS DEPENDING ON YOUR POSTAL CODE. YOUR SIGNATURE WILL BE REQUESTED UPON DELIVERY.

INTERNATIONAL CUSTOMS TAXES AND IMPORT DUTY ARE NOT INCLUDED IN THE ORDER AND MUST BE PAID FOR BY THE CUSTOMER UPON DELIVERY. YOU WILL BE CONTACTED BY CUSTOMS WHEN THE ITEM ARRIVES IN YOUR COUNTRY IF THIS IS REQUIRED.


RETURNS 

WE ACCEPT RETURNS WITHIN 7 BUSINESS DAYS OF RECEIVING YOUR ITEM. 

IF THERE IS A FAULT WITH THE ITEM YOU PURCHASED WE WILL EITHER 1. REPAIR / 2. REPLACE / 3. REFUND YOUR PURCHASE IN THAT ORDER.

EXCHANGES FOR DIFFERENT SIZES CAN BE MADE BUT ARE SUBJECT TO AVAILABILITY.

IF YOU WISH TO RETURN OR EXCHANGE AN ITEM PLEASE EMAIL INFO@CARLY-HUNTER.COM. INCLUDE IN YOUR EMAIL YOUR FULL NAME AND DATE OF PURCHASE, THE ITEM YOU PURCHASED AND THE REASON WHY YOU WISH TO RETURN OR EXCHANGE THE ITEM.

ALL ITEM/S MUST BE RETURNED IN THEIR ORIGINAL UNWORN, UNWASHED AND UNDAMAGED CONDITION WITH TAGS STILL ATTACHED. 

BUYERS MUST RETURN THE ITEM/S AT THEIR OWN EXPENSE. WE RECOMMEND DELIVERY WITH TRACKING.


CONTACT //

CARLY HUNTER

ABN 56 335 468 398

EMAIL TO INFO@CARLY-HUNTER.COM